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We checked in about About an hour later someone was put into the room above us. While we couldn't hear voices, there was constant movement that sounded like a child running from one end of the room to the other We went down to the pool to leave the noise behind, hoping they'd settle down in the evening. When we returned to our room, they'd apparently gone out for awhile as we had about an hour of silence until they came back and it all started again.

Still we thought when night came, they'd stop. While it lessened slightly, the incessant pounding did not stop. All night long every half hour they'd be up for at least minutes stomping through the room. I tried earplugs as well at the brick pillows over my head to block the sound, but to no avail. We packed up at 6am and checked out early just to get away from the noise. When we mentioned it to the check-out clerks, the girls response was "Some people are just not respectful.

Occupation

Thanks so much for your genuine concern. I cannot believe the motel would not routinely place families with children on the bottom floor just to eliminate this problem for other guests. We then had a full day of driving ahead of us with very little sleep. We were completely exhausted when we reached our destination. We choose motels so we can get a good night's sleep while traveling. Sadly, we will not be back. Per our records, your guest room was located on second floor, and apparently the hotel only has 2 floors.

There is no floor above the room that you had stayed. However, your comments and suggestions are extremely helpful to us since they help us make the stay of our valued guests such as yourself, as comfortable and enjoyable as possible.


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We assure you that your concerns are shared with our team since they will help us surpass the expectations of our valued guests such as yourself. We hope for another opportunity from you to be at your service so we can meet or exceed your expectations every time your travels bring you to Prescott, AZ. We returned again to this nice hotel in Prescott, AZ. We booked a large pet friendly room at the back of the hotel. We had a nice bedroom, bath, and sitting room. The usual la Quinta free WiFi and breakfast were enhanced by a friendly, welcoming, and helpful staff.

Plenty of nice grassy areas for our Sheltie. Very comfortable bed and nice atmosphere. Definitely recommend. Happy trails We are thrilled to know that you had an enjoyable stay with us once again, and we truly appreciate your continued patronage and loyalty.

Stayed here with family for a wedding near Prescott. Very comfortable and incredibly pleasant and helpful staff. Went out of their way to make our stay enjoyable. Generous free breakfast, comfy beds, easy to find — would stay here again! We are thrilled to know that you had an enjoyable stay with us, and our team was able to surpass your expectations. Nice property and courtyard. Well appointed and clean room.

Photos: Today in History, October 10

Breakfast was quite nice. It would have been a wonderful stay had it not been for the noise Saturday night.

Stories for March 2018

There were a lot of families with kids. The noise policy states that quiet time starts at 9pm. Kids were out in the courtyard running and screaming, then coming into the building and running up and down the hallway screaming. At pm I called the front desk and asked if they would let the families know that it's time to quiet down. She said that she would. At pm the noise was still ongoing. I called the front desk again and reiterated the request. She said that she hadn't addressed it yet with the families, but that she still planned to.

We were rather disappointed that she hadn't addressed it yet. We asked her to reverse the charges for the night we were staying for 5 nights.

In Country

She said "Ok". The noise continued on and off for longer, making it hard to sleep. We had to get up early the next morning and really needed the sleep. By then, we were quite wound up.

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The next morning, after we got back, we asked the front desk person if she saw where our nights fee was reversed. She said that it wasn't and that she can't authorize it. Only the manager can. I asked to speak with the manager, but she said that he wasn't there. I asked to have the manager, who's name is Astik, call me. I had her verify my phone and saw that she had the correct number.

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It is now one week later, and the manager still has not called. Quite disappointing to have our concern shown such disrespect. It is our commitment to ensure satisfaction of our valued guests, and we hope for another opportunity from you to be at your service so we can surpass your expectations every time your travels bring you to Prescott, AZ.

Please feel free to contact us at any time so we can make it right for you. Stayed here on a quick visit to Prescott. Check-in was easy location convenient.


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  • We are glad to know that you had an enjoyable stay with us. It is our commitment to stand at your service that will certainly surpass your expectations every time your travels bring you to Prescott, AZ. Flights Vacation Rentals Restaurants Things to do. Profile JOIN. Log in to get trip updates and message other travelers.

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    Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. View all 9 deals TripAdvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details. View all 9 deals. Collapse deals. Highly Recommend this Hotel. More Show less. Date of stay: May Trip type: Traveled with family. Thank jaypanico.